What you can't get through interlibrary loan

You cannot order text books through ILL. We have a policy that explains why. 

What is document delivery?

When items are owned by the library, we can supply faculty, staff, students and UVM Medical Center employees with electronic copies of articles, book chapters and microform. This service includes materials in Howe, Silver, Dana libraries and collections in the Library Research Annex.

What you can't get through document delivery

Our document delivery service follows the UVM copyright policy. As a result, we will not scan:

• More than two chapters from a book. More than one article from a journal issue or newspaper.
• Articles or book chapters longer than 50 pages or more than 10% of the journal/book.
• Microfilm or microfiche scans longer than 30 pages.
• Material from the Government Documents Collection.
• Materials on Course Reserve.
• Any request that violates the University of Vermont copyright policy.

Users who need more than two chapters from a book or one article from a journal issue are encouraged to visit the library to use these materials in person.

When will I get my requested materials?

Sometimes, materials can come much quicker than what we give as a guidelines, but our turn-around times are as follows:

• Articles and chapters usually arrive in 3-5 business days.
• Physical materials (ILL) usually arrive in 7-14 business days.
• Rare items, media or other materials difficult to obtain may take much longer.

Notification and picking up materials

• At any time, you can login to your ILLiad account and check the status of your request.
• You will be notified by email when your materials arrive.
• Scans of articles and book chapters are delivered via email. You can download these in your ILLiad account.
• Physical materials will be held at the main service desks in Howe or Dana libraries, depending on your request.

Duration of borrowed materials

The library we borrow materials from set the period of time that you can have it for. This duration will be found in your ILLiad account. Replacement fees starting at $95 will apply if you do not return your ILL materials on time.

Sometimes, the lending library will recall an item or say that it needs to come back right away. ILL loans are subject to recall at any time if a patron from a lending library needs to use the item.